chore: update workflows and templates (#1661)

* Update templates

* Add CodeOwners

* Apply Hanks Feedback

* Add note to make one issue per request

* update workflow

.github/CODEOWNERS

@@ -0,0 +1,2 @@
+# Everything needs to be reviewed by Hank
+*   @henrygd

.github/DISCUSSION_TEMPLATE/ideas.yml

@@ -0,0 +1,19 @@
+body:
+  - type: dropdown
+    id: component
+    attributes:
+      label: Component
+      description: Which part of Beszel is this about?
+      options:
+        - Hub
+        - Agent
+        - Hub & Agent
+      default: 0
+    validations:
+      required: true
+  - type: textarea
+    attributes:
+      label: Description
+      description: Please describe in detail what you want to share.
+    validations:
+      required: true

.github/DISCUSSION_TEMPLATE/support.yml

@@ -1,19 +1,54 @@
 body:
-  - type: markdown
+  - type: checkboxes
+    id: terms
     attributes:
-      value: |
-        ### Before opening a discussion:
+      label: Welcome!
+      description: |
+        Thank you for reaching out to the Beszel community for support! To help us assist you better, please make sure to review the following points before submitting your request:
 
-        - Check the [common issues guide](https://beszel.dev/guide/common-issues).
-        - Search existing [issues](https://github.com/henrygd/beszel/issues) and [discussions](https://github.com/henrygd/beszel/discussions) (including closed).
+        Please note:
+        - For translation-related issues or requests, please use the [Crowdin project](https://crowdin.com/project/beszel).
+        **- Please do not submit support reqeusts that are specific to ZFS. We plan to add integration with ZFS utilities in the near future.**
+
+      options:
+      - label: I have read the [Documentation](https://beszel.dev/guide/getting-started)
+        required: true
+      - label: I have checked the [Common Issues Guide](https://beszel.dev/guide/common-issues) and my problem was not mentioned there.
+        required: true
+      - label: I have searched open and closed issues and discussions and my problem was not mentioned before.
+        required: true
+      - label: I have verified I am using the latest version available. You can check the latest release [here](https://github.com/henrygd/beszel/releases).
+        required: true
+
+  - type: dropdown
+    id: component
+    attributes:
+      label: Component
+      description: Which part of Beszel is this about?
+      options:
+        - Hub
+        - Agent
+        - Hub & Agent
+    default: 0
+    validations:
+      required: true
 
   - type: textarea
     id: description
     attributes:
-      label: Description
-      description: A clear and concise description of the issue or question. If applicable, add screenshots to help explain your problem.
+      label: Problem Description
+      description: |
+        How to write a good bug report?
+
+        - Respect the issue template as much as possible.
+        - The title should be short and descriptive.
+        - Explain the conditions which led you to report this issue: the context.
+        - The context should lead to something, a problem that you’re facing.
+        - Remain clear and concise.
+        - Format your messages to help the reader focus on what matters and understand the structure of your message, use [Markdown syntax](https://help.github.com/articles/github-flavored-markdown)
     validations:
       required: true
+
   - type: input
     id: system
     attributes:
@@ -21,13 +56,15 @@ body:
       placeholder: linux/amd64 (agent), freebsd/arm64 (hub)
     validations:
       required: true
-  - type: input
-    id: version
-    attributes:
-      label: Beszel version
-      placeholder: 0.9.1
-    validations:
-      required: true
+  
+#  - type: input
+#    id: version
+#    attributes:
+#      label: Beszel version
+#      placeholder: 0.9.1
+#    validations:
+#      required: true
+
   - type: dropdown
     id: install-method
     attributes:
@@ -41,18 +78,21 @@ body:
         - Other (please describe above)
     validations:
       required: true
+  
   - type: textarea
     id: config
     attributes:
       label: Configuration
       description: Please provide any relevant service configuration
       render: yaml
+
   - type: textarea
     id: hub-logs
     attributes:
       label: Hub Logs
       description: Check the logs page in PocketBase (`/_/#/logs`) for relevant errors (copy JSON).
       render: json
+
   - type: textarea
     id: agent-logs
     attributes:

.github/ISSUE_TEMPLATE/bug_report.yml

@@ -1,8 +1,30 @@
 name: 🐛 Bug report
-description: Report a new bug or issue.
+description: Use this template to report a bug or issue.
 title: '[Bug]: '
-labels: ['bug', "needs confirmation"]
+labels: ['bug']
 body:
+  - type: checkboxes
+    attributes:
+      label: Welcome!
+      description: |
+        The issue tracker is for reporting bugs and feature requests only. For end-user related support questions, please use the **[GitHub Discussions](https://github.com/henrygd/beszel/discussions/new?category=support)** instead
+
+        Please note:
+        - For translation-related issues or requests, please use the [Crowdin project](https://crowdin.com/project/beszel).
+        - To request a change or feature, use the [feature request form](https://github.com/henrygd/beszel/issues/new?template=feature_request.yml).
+        - Any issues that can be resolved by consulting the documentation or by reviewing existing open or closed issues will be closed.
+        **- Please do not submit bugs that are specific to ZFS. We plan to add integration with ZFS utilities in the near future.**
+
+      options:
+      - label: I have read the [Documentation](https://beszel.dev/guide/getting-started)
+        required: true
+      - label: I have checked the [Common Issues Guide](https://beszel.dev/guide/common-issues) and my problem was not mentioned there.
+        required: true
+      - label: I have searched open and closed issues and my problem was not mentioned before.
+        required: true
+      - label: I have verified I am using the latest version available. You can check the latest release [here](https://github.com/henrygd/beszel/releases).
+        required: true
+
   - type: dropdown
     id: component
     attributes:
@@ -12,81 +34,53 @@ body:
         - Hub
         - Agent
         - Hub & Agent
+      default: 0
     validations:
       required: true
-  - type: markdown
-    attributes:
-      value: |
-        ### Thanks for taking the time to fill out this bug report!
 
-        - For more general support, please [start a support thread](https://github.com/henrygd/beszel/discussions/new?category=support).
-        - To request a change or feature, use the [feature request form](https://github.com/henrygd/beszel/issues/new?template=feature_request.yml).
-        - Please do not submit bugs that are specific to ZFS. We plan to add integration with ZFS utilities in the near future.
-
-        ### Before submitting a bug report:
-
-        - Check the [common issues guide](https://beszel.dev/guide/common-issues).
-        - Search existing [issues](https://github.com/henrygd/beszel/issues) and [discussions](https://github.com/henrygd/beszel/discussions) (including closed).
   - type: textarea
     id: description
     attributes:
-      label: Description
-      description: Explain the issue you experienced clearly and concisely.
-      placeholder: I went to the coffee pot and it was empty.
+      label: Problem Description
+      description: |
+        How to write a good bug report?
+
+        - Respect the issue template as much as possible.
+        - The title should be short and descriptive.
+        - Explain the conditions which led you to report this issue: the context.
+        - The context should lead to something, a problem that you’re facing.
+        - Remain clear and concise.
+        - Format your messages to help the reader focus on what matters and understand the structure of your message, use [Markdown syntax](https://help.github.com/articles/github-flavored-markdown)
     validations:
       required: true
+
   - type: textarea
     id: expected-behavior
     attributes:
       label: Expected Behavior
-      description: In a perfect world, what should have happened?
+      description: |
+        In a perfect world, what should have happened?
+        **Important:** Be specific. Vague descriptions like "it should work" are not helpful.
       placeholder: When I got to the coffee pot, it should have been full.
     validations:
       required: true
+
   - type: textarea
     id: steps-to-reproduce
     attributes:
       label: Steps to Reproduce
-      description: Describe how to reproduce the issue in repeatable steps.
+      description: |
+        Provide detailed, numbered steps that someone else can follow to reproduce the issue.
+        **Important:** Vague descriptions like "it doesn't work" or "it's broken" will result in the issue being closed.
+        Include specific actions, URLs, button clicks, and any relevant data or configuration.
       placeholder: |
         1. Go to the coffee pot.
         2. Make more coffee.
         3. Pour it into a cup.
+        4. Observe that the cup is empty instead of full.
     validations:
       required: true
-  - type: dropdown
-    id: category
-    attributes:
-      label: Category
-      description: Which category does this relate to most?
-      options:
-        - Metrics
-        - Charts & Visualization
-        - Settings & Configuration
-        - Notifications & Alerts
-        - Authentication
-        - Installation
-        - Performance
-        - UI / UX
-        - Other
-    validations:
-      required: true
-  - type: dropdown
-    id: metrics
-    attributes:
-      label: Affected Metrics
-      description: If applicable, which specific metric does this relate to most?
-      options:
-        - CPU
-        - Memory
-        - Storage
-        - Network
-        - Containers
-        - GPU
-        - Sensors
-        - Other
-    validations:
-      required: true
+
   - type: input
     id: system
     attributes:
@@ -94,6 +88,7 @@ body:
       placeholder: linux/amd64 (agent), freebsd/arm64 (hub)
     validations:
       required: true
+  
   - type: input
     id: version
     attributes:
@@ -101,6 +96,7 @@ body:
       placeholder: 0.9.1
     validations:
       required: true
+  
   - type: dropdown
     id: install-method
     attributes:
@@ -114,18 +110,21 @@ body:
         - Other (please describe above)
     validations:
       required: true
+  
   - type: textarea
     id: config
     attributes:
       label: Configuration
       description: Please provide any relevant service configuration
       render: yaml
+  
   - type: textarea
     id: hub-logs
     attributes:
       label: Hub Logs
       description: Check the logs page in PocketBase (`/_/#/logs`) for relevant errors (copy JSON).
       render: json
+  
   - type: textarea
     id: agent-logs
     attributes:

.github/ISSUE_TEMPLATE/config.yml

@@ -1,5 +1,8 @@
 blank_issues_enabled: false
 contact_links:
+  - name: 🗣️ Translations
+    url: https://crowdin.com/project/beszel
+    about: Please report translation issues and request new translations here. 
   - name: 💬 Support and questions
     url: https://github.com/henrygd/beszel/discussions
     about: Ask and answer questions here.

.github/ISSUE_TEMPLATE/feature_request.yml

@@ -1,8 +1,25 @@
 name: 🚀 Feature request
 description: Request a new feature or change.
 title: "[Feature]: "
-labels: ["enhancement", "needs review"]
+labels: ["enhancement"]
 body:
+  - type: checkboxes
+    attributes:
+      label: Welcome!
+      description: |
+        The issue tracker is for reporting bugs and feature requests only. For end-user related support questions, please use the **[GitHub Discussions](https://github.com/henrygd/beszel/discussions)** instead
+
+        Please note:
+        - For **Bug reports**, use the [Bug Form](https://github.com/henrygd/beszel/issues/new?template=bug_report.yml).
+        - Any requests for new translations should be requested within the [crowdin project](https://crowdin.com/project/beszel).
+        - Create one issue per feature request. This helps us keep track of requests and prioritize them accordingly.
+
+      options:
+      - label: I have searched open and closed feature requests to make sure this or similar feature request does not already exist.
+        required: true
+      - label: This is a feature request, not a bug report or support question.
+        required: true
+
   - type: dropdown
     id: component
     attributes:
@@ -12,65 +29,29 @@ body:
         - Hub
         - Agent
         - Hub & Agent
+      default: 0
     validations:
       required: true
-  - type: markdown
-    attributes:
-      value: Before submitting, please search existing [issues](https://github.com/henrygd/beszel/issues) and [discussions](https://github.com/henrygd/beszel/discussions) (including closed).
+
   - type: textarea
+    id: description
     attributes:
-      label: Describe the feature you would like to see
+      label: Description
+      description: |
+        Describe the solution or feature you'd like. Explain what problem this solves or what value it adds.
+        **Important:** Be specific and detailed. Vague requests like "make it better" will be closed.
+      placeholder: |
+        Example:
+        - What is the feature?
+        - What problem does it solve?
+        - How should it work?
     validations:
       required: true
+
   - type: textarea
     id: motivation
     attributes:
       label: Motivation / Use Case
       description: Why do you want this feature? What problem does it solve?
-    validations:
-      required: true
-  - type: textarea
-    attributes:
-      label: Describe how you would like to see this feature implemented
-    validations:
-      required: true
-  - type: textarea
-    id: logs
-    attributes:
-      label: Screenshots
-      description: Please attach any relevant screenshots, such as images from your current solution or similar implementations.
-    validations:
-      required: false
-  - type: dropdown
-    id: category
-    attributes:
-      label: Category
-      description: Which category does this relate to most?
-      options:
-        - Metrics
-        - Charts & Visualization
-        - Settings & Configuration
-        - Notifications & Alerts
-        - Authentication
-        - Installation
-        - Performance
-        - UI / UX
-        - Other
-    validations:
-      required: true
-  - type: dropdown
-    id: metrics
-    attributes:
-      label: Affected Metrics
-      description: If applicable, which specific metric does this relate to most?
-      options:
-        - CPU
-        - Memory
-        - Storage
-        - Network
-        - Containers
-        - GPU
-        - Sensors
-        - Other
     validations:
       required: true

.github/workflows/inactivity-actions.yml

@@ -51,7 +51,8 @@ jobs:
           # Labels
           stale-issue-label: 'stale'
           remove-stale-when-updated: true
-          only-issue-labels: 'awaiting-requester'
+          any-of-labels: 'awaiting-requester'
+          exempt-issue-labels: 'enhancement' 
 
           # Exemptions
           exempt-assignees: true

.github/workflows/label-from-dropdown.yml

@@ -1,82 +0,0 @@
-name: Label issues from dropdowns
-
-on:
-  issues:
-    types: [opened]
-
-jobs:
-  label_from_dropdown:
-    runs-on: ubuntu-latest
-    permissions:
-      issues: write
-    steps:
-      - name: Apply labels based on dropdown choices
-        uses: actions/github-script@v7
-        with:
-          script: |
-
-            const issueNumber = context.issue.number;
-            const owner = context.repo.owner;
-            const repo = context.repo.repo;
-
-            // Get the issue body
-            const body = context.payload.issue.body;
-
-            // Helper to find dropdown value in the body (assuming markdown format)
-            function extractSectionValue(heading) {
-              const regex = new RegExp(`### ${heading}\\s+([\\s\\S]*?)(?:\\n###|$)`, 'i');
-              const match = body.match(regex);
-              if (match) {
-                // Get the first non-empty line after the heading
-                const lines = match[1].split('\n').map(l => l.trim()).filter(Boolean);
-                return lines[0] || null;
-              }
-              return null;
-            }
-
-            // Extract dropdown selections
-            const category = extractSectionValue('Category');
-            const metrics = extractSectionValue('Affected Metrics');
-            const component = extractSectionValue('Component');
-
-            // Build labels to add
-            let labelsToAdd = [];
-            if (category) labelsToAdd.push(category);
-            if (metrics) labelsToAdd.push(metrics);
-            if (component) labelsToAdd.push(component);
-
-            // Get existing labels in the repo
-            const { data: existingLabels } = await github.rest.issues.listLabelsForRepo({
-              owner,
-              repo,
-              per_page: 100
-            });
-            const existingLabelNames = existingLabels.map(l => l.name);
-
-            // Find labels that need to be created
-            const labelsToCreate = labelsToAdd.filter(label => !existingLabelNames.includes(label));
-
-            // Create missing labels (with a default color)
-            for (const label of labelsToCreate) {
-              try {
-                await github.rest.issues.createLabel({
-                  owner,
-                  repo,
-                  name: label,
-                  color: 'ededed' // light gray, you can pick any hex color
-                });
-              } catch (e) {
-                // Ignore if label already exists (race condition), otherwise rethrow
-                if (!e || e.status !== 422) throw e;
-              }
-            }
-
-            // Now apply all labels (they all exist now)
-            if (labelsToAdd.length > 0) {
-              await github.rest.issues.addLabels({
-                owner,
-                repo,
-                issue_number: issueNumber,
-                labels: labelsToAdd
-              });
-            }